Today the Maintenance Contract business is a vertical, where all the service oriented industries are spending money, manpower and time to improve their after sale support and uninterrupted service support to their existing/repetitive customers.

AMC stands for Annual Maintenance Contract. Most of the service based industries like Mechanical/ Electronic/ Electrical/ Software/ Automobile etc., extends there post sale support and services to esteemed customers by taking the items / products/ software under AMC. The Annual maintenance contract, where the company charges some lump sum amount to their customer to extend service support for specified product for a fixed period of one year.

The maintenance service will grow your business and keep an eye on every event with your software. We are diagnosing all activities that occur on your software daily. These activities may be stolen data, authorization, illegal activities on your software, and much more. Quality maintenance is the main aspect of the AMC service. You are not producing good quality output for your customers and clients if you have a big organization with efficient software and no maintenance service. If any error or bug is created due to any cause in your software, then your software will flop or damage your communication. The Annual Maintenance Contract will assist you with these avoidances daily, 24 hours a day, and seven days a week.

Annual Maintenance Contract & Service Call Management Software

AMC software (Annual Maintenance Contract Software) is Intranet or Web based software to manage and monitor the complete activities of Annual Maintenance Contract and Service calls. The proposed AMC Management Software will help small and medium scale industries to manage the process of Annual Maintenance Contracts, Preventive Maintenance Contracts, Complaint and Service Calls for any type of products that could have warranty contracts and needs regular servicing.

FEATURES

AMC Module – Annual Maintenance Contract Management Software

• Stand alone / LAN compatible / Web-based as per client choice
• Create warranty categories of your choice
• Sales Entry with warranty schedules
• Auto AMC remainders with respect to sales entry
• AMC remainders and quotations, by email or SMS alerts
• Manage AMC accounts with respect to Staff
• Track AMC history by Client or Products
• AMC compliments history
• AMC service call and component charges
• Smart Dashboard to view AMC status and remainders
• Regular follow-up and client updates
• Generate Performa Invoice and TAX Invoices
• Payment reminders and acknowledgements

Service Call Module - AMC and Non-AMC service calls

• AMC service calls
• Non AMC service calls
• Complaints Registration
• Complaints Action and Status
• Complaints History and Expenses
• Complaints with respect to Customers
• History with respect to Complaints

Report titles

Reports under below header / title with respect to customer, product, type, status, schedule

• Sales Reports
• AMC Reports
• Complaint Reports
• Invoice and Payment Reports
• Expenses and Collection Reports
• Search Reports
• Scheduled AMC
• Scheduled Calls
• Complaints

Discuss your AMC Plan

TIGOSOFT is providing a complete package plan of Annual Maintenance Contract based on software and server-side aspects. It would help if you kept software up to date on a daily basis with new features. If you want an Annual Maintenance Contract, get a free quote from us.

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