We have proven experience in delivering 24x7 SLA driven software maintenance and support services, which are quality and commitment focused, to a wide range of clientele executing a diverse range of software business solutions.

We provide after-sales services, including:

1. Post-production change requests
2. Technical support and functional support.
3. Training of Specialists for Adaptive management
4. Techno Functional Training
5. Train the trainer.

We follow a three-tier service approach – Corrective, Adaptive and Preventive Maintenance focusing on overall cost reduction for software maintenance services with an SLA compliance of 95+%. We have proven experience of taking up enterprise systems, by understanding the prevailing functionalities and challenges met by the client and setting up consistent support methods along with communication protocols to be followed within 90 days.

Learn more: Why Should You Outsource Software Maintenance and Support Services?